Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Crédit Commercial de France (CCF), previously known as HSBC, is set to cut 1,400 jobs across France over two years, up until 2026. Of the current 235 agencies, 84 will close, leaving a total of 151 agencies. Around 30% of the closures, 60 agencies, will be in Paris, another 30% in other major cities, and the rest dispersed across the country.
My Money Group, a subsidiary of the American fund Cerberus Capital Management, acquired CCF’s operations in 2023 for €1.6 billion. The group justified the 36% workforce reduction by citing the need to achieve profitability within two years. Indeed, Cerberus had committed to maintaining employment levels for one year following the acquisition. An additional investment of €100 million is being made to enhance the bank’s services, facilitate its digital transition, and decentralize decision-making processes.
While voluntary departures are preferred, forced redundancies may follow. Negotiations with social partners are ongoing and will continue until mid-next year, with many unions striving to preserve as many jobs as possible. Meanwhile, the remaining workforce is expected to face challenging working conditions to sustain the bank’s net banking product until 2027.
Several large restructuring have been recorded for CCF under its former name, HSBC, with the most recent cutting 557 jobs HSBC 2020 - FR.
Eurofound (2024), Crédit Commercial de France (ex HSBC), Merger/Acquisition in France, factsheet number 201951, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/201951.