Type
Business expansion
Country
France
Region
Bassin Parisien; Haute-Normandie; Seine-Maritime
Location of affected unit(s)
Rouen
Sector
Administrative Services
Office Administrative, Office Support And Other Business Support Activities
Activities Of Call Centres
82.20 - Activities Of Call Centres

100 jobs
Number of planned job creations
Job creation
Announcement Date
25 January 2023
Employment effect (start)
1 February 2023
Foreseen end date
31 December 2025

Description

Affinicia, a Call center company specialising in multi-product telephone sales, announced that it will open its first French call-center in Rouen, starting from february 2023.

The unit will employ about 100 employees, which will be added to the approximately 1,000 remote staff who work for the group from the Maghreb and some Francophone African countries.

The group claims 20 million euros in turnover and believes it is possible to pass the 50 million mark within three years. Moreover, it prides itself on having intensively used data analysis to grow, since its foundation in 2017.


Sources

Citation

Eurofound (2023), Affinicia, Business expansion in France, factsheet number 201599, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/201599.