The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Utilities Electricity, Gas, Steam And Air Conditioning Supply Electricity, Gas, Steam And Air Conditioning Supply 35 - Electricity, Gas, Steam And Air Conditioning Supply
200 jobs Number of planned job creations
Announcement Date
7 June 2024
Employment effect (start)
7 June 2024
Foreseen end date
28 June 2024
Description
On 05 June 2024, E.ON Digital Dialog officially opened a new office in Zagreb and announced the planned creation of 200 new jobs.
The mission of this highly digitalised contact centre is to provide high-level customer support to E.ON Energie Deutschland customers across Germany. The company has recognised Croatia as a market for further business expansion and investments that will ensure digitally advanced customer support for German users. This further emphasises E.ON's growth strategy, which E.ON Hrvatska has successfully implemented over the past few years, positioning E.ON in the Croatian market as a driving force in the energy transition.
The newly-established Croatian company E.ON Digital Dialog, a subsidiary of German E.ON Energie Dialog, part of German utility E.ON Group, is one of the strongest operators of European energy networks and energy-related infrastructures and a provider of advanced customer solutions.
Eurofound (2024), E.ON Digital Dialog, Business expansion in Croatia, factsheet number 201284, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/201284.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
