The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Travel Agency, Tour Operator And Other Reservation Service And Related Activities Travel Agency And Tour Operator Activities 79.11 - Travel Agency Activities
New offshoring locations
India, Guatemala
350 jobs Number of planned job losses
Announcement Date
11 March 2024
Employment effect (start)
1 April 2024
Foreseen end date
1 July 2024
Description
The online travel agency Expedia Group announced in March 2024 to lay off roughly 1,500 employees, about nine per cent of its global workforce, by the end of 2024. As a result of this decision, the Czech branch of the company, Expedia Services CZ, has announced to cut 350 jobs out of the 450 staff at the Prague centre.
The layoffs are set to occur in two waves, starting in April 2024, and affected employees are those who handle communication with hotels in Europe, Africa and the Middle East from Prague and solve users' technical problems. Expedia is moving these work operations to cheaper countries, such as India and Guatemala. Russian and Ukrainian speakers remain at the Czech site. As the Czech Republic is no longer a cheap country in the eyes of global corporations, these positions are at risk of moving abroad too.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
