Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Teleperformance LT, the Vilnius-based company operated by the French customer experience management services company Teleperformance, has announced the decision to terminate about 80 job positions. In July 2023 the company had planned to lay off 30 employees due to a reduction in volumes of client projects.
Established in 2015, Teleperformance LT, situated in Vilnius, currently employs 617 individuals. It specializes in offering a range of core customer services, technical support, visa application management, data analytics and debt collection services, as well as online translation solutions to clients worldwide.
Eurofound (2023), Teleperformance LT, Internal restructuring in Lithuania, factsheet number 200415, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/200415.