Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Kapsys is a French company founded in 2007 in Mougins, France. This company has became an expert in the fields of embedded intelligence and voice technologies, designing and selling digital mobility and communication devices for seniors and visually-impaired people. Kapsys has decided to relocate the production of its second generation SmartVision mobile phone from China to France due to the problems of distance, transport and especially quality. After production line is moved, production activities are conducted by BMS Circuit - electronics subcontractor which based in Mouguerre (Bayonne), France. Circuit hopes that they can repeat the experience and produce new smartphones for older people in France and plans to do so in the summer of 2017. In addition, Kapsys attempts to protect the SmartVision 2 software and avoid risk of being copied or corrupted, as installation activities would have been carried out by Kapsys itself rather than its service providers in China. This reshoring decision offers Kapsys more control over the design, development and manufacturing. Meanwhile, relocating production activities back to France will facilitate communications between Kapsys and production unit, and offer its customers more flexibility and responsiveness.
Eurofound (2017), Kapsys, Reshoring in France, factsheet number 125, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/125.