The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
New offshoring locations
Greece
380 jobs Number of planned job losses
Announcement Date
8 February 2023
Employment effect (start)
8 February 2023
Foreseen end date
31 December 2023
Description
Mercedes-Benz, a German luxury and commercial vehicle automotive brand, announced that it will cut 380 jobs at their Customer Assistance Centre located in Maastricht. The activities will be relocated to Greece, considering the shortage on the Dutch labour market and the fact that the wages are lower in Greece. The dismissals concern 240 people with a permanent contract and 140 people with a temporary contract. All jobs are reported to be cut by direct dismissal. Trade unions were surprised that they had not been informed first. Trade union FNV has urged people not to sign a severance agreement, as they plan to talk to Mercedes-Benz about a redundancy plan. Trade union CNV has similarly advised people not to sign anything.
Mercedes-Benz is headquartered in Stuttgart, Germany, and employs over 173,000 people world-wide.
Eurofound (2023), Mercedes-Benz, Offshoring/Delocalisation in Netherlands, factsheet number 108375, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/108375.
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