Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
SAS Danmark A/S is the largest airline in Denmark and Scandinavia. The company has been severely affected by the COVID-19 pandemic and was forced to cut down staff after the first few months of the pandemic in 2020. Cabin crew and pilots were offered to take unpaid leave and promised to be hired again when travel restrictions were lifted, and flight demand increased again. Nowadays air traffic is increasing again, but SAS decided to dismiss 300 cabin crew staff in June.
The Cabin Crew trade union (CAU) has criticised the decision and has made a lawsuit against SAS together with the SAS pilots union: they accuse SAS of breaking their agreement. SAS has only rehired 180 cabin crews in the main company SAS Scandinavia.
SAS is offering the remaining cabin crew to apply for new jobs in two new companies SAS established during the COVID-19 crisis, SAS Connect and SAS Link. The new companies are part of a saving strategy SAS has put in place to save costs. They made a collective agreement with another competing trade union (FPU) and CAU, as well as the Danish Pilot Union (catering for SAS pilots only), is claiming that the working conditions and salaries in the new companies are lower than in their former collective agreements.
Before the pandemic, SAS had around 10,000 employees in Denmark, which was almost half during the pandemic when most of the planes were standing still. There is no data on the number of employees to date.
Eurofound (2022), SAS, Internal restructuring in Denmark, factsheet number 106745, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/106745.