The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
300 jobs Number of planned job creations
Announcement Date
25 March 2022
Employment effect (start)
25 March 2022
Foreseen end date
31 December 2022
Description
Armatis, a French company specialising in customer relations and sales, is planning to hire 300 to 450 people in Poland in 2022, at its offices in Krakow, Bielsko Biala, Katowice, Stalowa Wola, and Warsaw. Most of the new employees will work in the e-commerce, tourism, and media sectors. The company is looking for both experienced and without experience staff. The new employees will attend training courses. The announced business expansion is the result of the company's quick growth in 2021.
Currently, Armatis employs 1,500 people in Poland. Over 40% of the company's agents work remotely.
Previous business expansion was recorded in the ERM database in 2021, with 100 new jobs (Armatis-2021-PL).
Eurofound (2022), Armatis, Business expansion in Poland, factsheet number 106676, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/106676.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
