Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Doctolib, which has developed a website specialised in finding and booking appointments with health care practitioners, has announced that it will be recruiting 750 people in France by 2024, including between 100 and 150 employees at its Nantes site in 2022. The company is looking for new premises, also in the centre of Nantes, to support the growth plan by 2024. The Nantes site, which was mainly intended to house commercial functions to help healthcare professionals digitalise their way of working and customer services, has also opened up to support functions with around fifty employees coming from the Paris region to benefit from a better quality of life.
Doctolib has become very important during the health crisis because it is used to make appointments in vaccination centres. The company plans to invest €300 million in 2022, two thirds of which will be in France. It has some thirty offices in France and 2,300 employees, 350 only in Nantes. It is also present in Germany and Italy, and is expanding internationally.
Previous recruitment announcements were recorded in the ERM database: 125 job creations in 2015 ; 400 job creations in 2018 in France and Germany, and 400 in France in 2020.
Eurofound (2022), Doctolib, Business expansion in France, factsheet number 106571, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/106571.