Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Irish tech company Intercom is to create 150 new jobs in Dublin by the end of 2022. Intercom provides companies with communications systems for use in marketing, online sales, and customer support. New positions will be in research and development, including engineering, product design and management, analytics, and data science. There will also be a small number of jobs in go-to-market, operations, and customer-facing teams.
The company was established in Dublin 2011 and is on the verge of public listing. Currently, it employs 250 people. It also has offices in San Francisco, Chicago, London and Sydney.
Eurofound (2021), Intercom, Business expansion in Ireland, factsheet number 106175, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/106175.