Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
American Express, the multinational credit card and other financial products company, has announced the establishment of its European headquarters in Madrid, from where it will support the markets in which the company operates. This announcement involves the creation of more than 400 jobs in Spain by 2022. These new employees will receive specific training for their new responsibilities: support growth in Europe and perform a range of key functions for the company, including commercial services, customer service, legal compliance, and data control teams.
Eurofound (2021), American Express, Business expansion in Spain, factsheet number 105856, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/105856.