Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Ikea, a Swedish retail chain specialized in furniture and household items has announced it will be recruiting 300 additional employees in Belgium. The aim of the recruitment is to compensate for the decrease in the amount of available products by increasing the advice to its customers. The new employees will be assigned to many different tasks within the company, including the catering, logistics and the call centre. The company states that no prior experience or qualifications are required, employees will receive specific training once they start.
Eurofound (2021), Ikea, Business expansion in Belgium, factsheet number 105554, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/105554.