Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The Dutch insurance company Achmea cuts 240 jobs at its non-life insurance department.
An increasing number of claims is submitted digitally and processed automatically without any human intervention. In addition, Achmea states that the volatility in the number of claims forces the company to become more flexible.
As the job cuts will be spread over the next three years, forced dismissal will not be necessary.
Union representatives were not surprised by the reorganisation plan, since many companies in the financial sector are reorganising as a result of digitisation.
Achmea is the largest insurance company in the Netherlands and has 13,000 employees.
Eurofound (2021), Achmea, Internal restructuring in Netherlands, factsheet number 104075, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/104075.