The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Information / Communication Computer Programming, Consultancy And Related Activities Computer Programming, Consultancy And Related Activities 62 - Computer programming, consultancy and related activities
500 jobs Number of planned job creations
Announcement Date
2 March 2021
Employment effect (start)
Foreseen end date
31 December 2021
Description
Talkdesk, the Portuguese company that develops contact centre solutions in the cloud will recruit 500 persons for different areas: research and development, sales and account management, project and program management, marketing, customer support, financial and accounting management, human resources and technical support. By the end of 2021, Talkdesk will complete hirings.
For the company, 2020 was a very atypical year and reinforced the importance of digitalization as a work tool, allowing the hiring of workers from different parts of the country.
Eurofound (2021), Talkdesk, Business expansion in Portugal, factsheet number 103895, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/103895.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
