Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
Transformative Digital Customer Experience (TDCX), a Singapore business process outsourcing company, announced the creation of around 100 new positions in 2021. The company is looking mainly for IT engineers. The new positions are available at its new centre in Bucharest.
TDCX currently operates in Singapore, Malaysia, Thailand, the Philippines, China, Japan, Spain, Colombia and India. TDCX was established in 1995, is headquartered in Singapore and has a workforce of 10,000 globally.
Eurofound (2021), TDCX, Business expansion in Romania, factsheet number 103571, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/103571.