Ethics in the digital workplace
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The subsidiary of the American group Expedia, the business travel agency Egencia, has announced an employment safeguard plan (PSE) in France, as part of a stronger than expected global restructuring due to the COVID-19 crisis. In France, 280 positions will be eliminated: 148 forced or voluntary departures (117 for Egencia France, 28 for Egencia Europe but based in France). The jobs cut will affect all departments.
Job cuts were announced in the group in October 2019: at the time 37 posts were cut in the accounts and finance departments (Marseille and Paris).
According to the trade unions these jobs cuts are not only dependent from the impact of COVID-19 but are also due to the digitalisation of the industry and the demand from businesses for services at global level. This also entails the creation of two contract types: the 'VIPs' who will get a service with all kind of supports and the 'low cost' customers.
Eurofound (2021), Egencia France, Internal restructuring in France, factsheet number 103549, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/103549.