The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
North East; Tees Valley and Durham; South Teesside
Location of affected unit(s)
Middlesbrough
Sector
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
100 jobs Number of planned job creations
Announcement Date
29 October 2020
Employment effect (start)
Foreseen end date
Description
Firstsource Solutions UK, the British subsidiary of the India-based global business process outsourcing company, has announced that it will create 100 new jobs when it opens new offices in Middlesbrough, in the north east of England.
The company already has a team of employees working in the city, which will become the company's new regional headquarter. A representative of Firstsource said the company would run 'a range of programmes to welcome and train' new members of staff. The new offices have been built with funding from the local authority.
Firstsource Solutions provides multi-channel customer service for a range of industries from banking to healthcare and works with well known brands, including Sky and Virgin. The company operates in India, the US and in the UK, employing 6,000 people globally.
9 November 2020: Firstsource Solutions (press release) (www.firstsource.com)
Citation
Eurofound (2020), Firstsource Solutions UK, Business expansion in United Kingdom, factsheet number 102675, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/102675.
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