The restructuring events database contains factsheets with data on large-scale restructuring events reported in the principal national media and company websites in each EU Member State. This database was created in 2002.
Yorkshire and the Humber; South Yorkshire; Sheffield
Location of affected unit(s)
Sheffield and Rotherham
Sector
Administrative Services Office Administrative, Office Support And Other Business Support Activities Activities Of Call Centres 82.20 - Activities of call centres
150 jobs Number of planned job creations
Announcement Date
25 June 2020
Employment effect (start)
Foreseen end date
Description
CC33, the British contact centre services provider has announced that it will create 150 jobs in Sheffield and Rotherham, south Yorkshire.
The recruitment drive for the new telesales operative, operations manager and quality manager roles is already underway.
The chief executive said that the company has undergone “massive growth” while the coronavirus restrictions were in place, securing new clients.
CC33 was established in 2015 and following recent business expansion, it currently employs 350 people in its three offices. The company provides outsourced call centre services for businesses in the telecommunications, insurance, retail, automotive and energy industries.
Eurofound (2020), CC33, Business expansion in United Kingdom, factsheet number 101315, European Restructuring Monitor. Dublin, https://restructuringeventsprod.azurewebsites.net/restructuring-events/detail/101315.
Digitisation and automation technologies, including artificial intelligence (AI), can affect working conditions in a variety of ways and their use in the workplace raises a host of new ethical concerns.
The retail banking sector is fertile ground for studying the impacts of digitalisation on work and employment. Financial services are increasingly provided online, without the intermediary of customer-facing institutions.
European labour markets have recovered strongly from COVID-19. By the end of 2021, little more than 18 months after the start of the pandemic, employment rates in the EU were almost at pre-crisis levels.
